Privacy Policy

Effective Date: August 14, 2026

Mazratian Insurance Group, LLC d/b/a RockPath Insurance Group (“RockPath,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information entrusted to us.

This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, request an insurance quote, communicate with us, become a client, or otherwise use our services.

1. Information We Collect

The information we collect depends on your relationship with RockPath and the insurance products or services you request.

We may collect information including:

• Personal and Contact Information
  Name
• Mailing and physical address
• Email address
• Telephone number
• Date of birth
• Marital status and household information
• Insurance and Application Information
  Driver’s license information
• Vehicle information
• Property information
• Current and prior insurance information
• Policy information
• Coverage selections
• Claims and loss history
• Driving history
• Information regarding household members or drivers
• Business information for commercial insurance applications
• Other information necessary to obtain quotes, underwrite coverage, issue policies, or service an insurance account

Sensitive Information

When reasonably necessary to provide insurance services, we may collect sensitive information such as:

• Social Security numbers
• Driver’s license numbers
• Financial or payment information
• Insurance related consumer report information
• Other information required by insurance carriers, underwriting companies, regulators, or service providers
• We only request sensitive information when it is reasonably necessary for legitimate insurance or business purposes.
• Website and Technical Information
  When you use our website, certain information may be collected automatically, including:
• IP address
• Browser type
• Device information
• Pages visited
• Referring website
• Date and time of visits
• Website interactions
• Cookie or similar technology information

2. How We Collect Information

We may collect information:

• Directly from you
• Through our website and online forms
• Through telephone calls, emails, text messages, or other communications
• From insurance applications and questionnaires
• From insurance carriers, managing general agents, wholesalers, and other insurance markets
• From consumer reporting or insurance information providers where permitted by law
• From mortgage lenders, lienholders, real estate professionals, referral partners, or other parties involved in an insurance transaction
• From publicly available sources
• From vendors and service providers that assist us in providing insurance services

3. How We Use Your Information

We may use personal information to:

• Provide insurance quotes
• Market, place, bind, issue, and service insurance policies
• Submit information to insurance carriers and underwriting markets
• Review coverage options
• Process insurance applications
• Verify information provided to us
• Communicate with you regarding quotes, applications, policies, renewals, billing, claims, documents, and service requests
• Process payments or account servicing fees
• Provide customer support
• Maintain client records
• Prevent fraud and protect our agency, clients, carriers, and service providers
• Comply with legal, regulatory, contractual, and insurance industry requirements
• Improve our website, services, and client experience
• Communicate with you about products or services that may be relevant to your insurance needs, when permitted by law

We seek to collect and use only information reasonably related to legitimate insurance, servicing, operational, security, or legal purposes.

4. How We Share Information

Because RockPath is an independent insurance agency, providing insurance services may require us to share information with other organizations involved in quoting, placing, issuing, financing, or servicing insurance coverage.

We may share information with:

Insurance Companies and Markets

This may include insurance carriers, managing general agents, wholesalers, brokers, underwriting companies, and other insurance markets necessary to obtain or service coverage.

Service Providers

We may use trusted companies that provide services such as:

• Agency management systems
• Customer relationship management systems
• Insurance rating and quoting technology
• Electronic signature services
• Payment processing
• Document storage
• Cloud hosting
• Email and communications services
• Telephone and text messaging services
• IT and cybersecurity services
• Property inspection or underwriting services
• Data verification and insurance information services

These organizations may process information as necessary to provide services to RockPath.

Parties Involved in Your Insurance Transaction

When appropriate, information may be provided to mortgage companies, lienholders, premium finance companies, title or closing companies, lenders, certificate holders, additional insureds, or other parties involved in your insurance transaction.

Legal and Regulatory Purposes

We may disclose information when reasonably necessary to:

• Comply with applicable laws or regulations
• Respond to a subpoena, court order, or lawful government request
• Cooperate with insurance regulators or law enforcement
• Investigate or prevent fraud
• Protect the legal rights, property, or safety of RockPath, our clients, or others

Business Transactions

Information may be transferred as part of a merger, acquisition, reorganization, sale of assets, or similar business transaction, subject to applicable law.

RockPath does not sell or rent customer personal information to third parties for their independent marketing purposes.

5. SMS and Text Message Privacy

RockPath may communicate with clients and prospective clients by text message regarding insurance quotes, applications, policy documents, billing, service requests, renewals, reminders, and other insurance-related matters.

If you provide your mobile number and consent to receive text messages from RockPath:

Message frequency may vary.

Message and data rates may apply.

You may reply STOP to opt out of text messages.

You may reply HELP for assistance.

Consent to receive text messages is not a condition of purchasing insurance or any other product or service.

SMS consent is not shared with third parties or affiliates.

RockPath does not sell, rent, or share your SMS opt-in consent or mobile telephone number with third parties or affiliates for their own marketing or promotional purposes.

Text messaging originator opt-in data and consent will not be shared with third parties for marketing or promotional purposes.

We may use communication technology providers solely as necessary to transmit, manage, or support communications on behalf of RockPath. These providers are not authorized by RockPath to use your SMS consent for their own marketing purposes.

Opting out of SMS communications does not prevent us from contacting you through other methods when necessary to service your insurance account or when otherwise permitted by law.

6. Cookies and Website Technologies

Our website may use cookies and similar technologies to help operate the website, understand website traffic, improve functionality, and analyze how visitors interact with our pages.

Depending on how our website is configured, third-party analytics or website service providers may also collect technical information about website usage.

You may be able to control cookies through your browser settings. Disabling certain cookies may affect website functionality.

If RockPath uses technologies that are considered targeted advertising or a sale of personal data under an applicable privacy law, we will provide any notice or consumer choice required by that law.

7. Data Security

RockPath uses reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.

However, no electronic transmission, website, database, or storage system can be guaranteed to be completely secure.

Clients should avoid sending highly sensitive information through unsecured email or text message unless specifically instructed to do so through an appropriate secure method.

8. Data Retention

We retain personal information for as long as reasonably necessary to:

• Provide and service insurance products
• Maintain agency and client records
• Meet carrier requirements
• Meet regulatory and legal obligations
• Resolve disputes
• Prevent fraud
• Enforce agreements
• Protect legitimate business interests

Retention periods may vary depending on the type of information and applicable legal, contractual, carrier, or regulatory requirements.

9. Your Privacy Choices and Rights

Depending on where you live and which laws apply to your information, you may have certain rights regarding your personal data.

These rights may include the ability to:

• Confirm whether we process your personal information
• Request access to certain personal information
• Request correction of inaccurate information
• Request deletion of certain personal information
• Request a portable copy of certain personal information
• Opt out of certain uses of personal information for targeted advertising
• Opt out of certain sales of personal information
• Opt out of certain profiling activities
• Withdraw consent where processing is based on consent

These rights may be limited by applicable exemptions, including laws governing insurance, financial information, consumer reports, fraud prevention, record retention, or other regulated information.

To submit a privacy request, contact us using either of the following methods:

Email: service@rockpathinsurance.com

Phone: 903-265-7567

Please include enough information for us to reasonably verify your identity and understand your request.

We will not unlawfully discriminate against you for exercising an applicable privacy right.

If we deny a privacy request and applicable law provides a right to appeal, you may appeal the decision by emailing service@rockpathinsurance.com with “Privacy Appeal” in the subject line and explaining your request.

10. Insurance and Consumer Information

Insurance companies and other organizations involved in underwriting may use information such as claims history, driving history, insurance scores, consumer reports, property information, or other underwriting data when determining eligibility, pricing, or coverage.

The collection and use of some insurance and financial information may be governed by separate federal or state laws and may not be subject to every right described in this Privacy Policy.

Where required, additional privacy notices may be provided to you separately.

11. Children’s Privacy

RockPath’s website and insurance services are not directed toward children under 13, and we do not knowingly collect personal information directly from children under 13 through our website without appropriate authorization.

Information concerning minor household members may be collected when reasonably necessary for an insurance application, policy, or servicing transaction and as permitted by law.

12. Third Party Websites

Our website may contain links to insurance carriers, payment providers, client portals, social media platforms, or other third-party websites.

RockPath does not control the privacy practices of those third parties. When you leave our website, the privacy policy of the third-party website or service will apply.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, services, or legal requirements.

When material changes are made, the updated policy will be posted with a revised effective date.

14. Contact RockPath Insurance Group

Questions regarding this Privacy Policy or our privacy practices may be directed to:

RockPath Insurance Group
Mazratian Insurance Group, LLC
Lindale, Texas

Email: service@rockpathinsurance.com
Phone: 903-265-7567